Monday, 18 September 2017

What is in a name?

Most of us know we can always improve our Inter-Personal Skills, but when the pressure is on, being pleasant, empathetic and positive often goes out the window in place of just having to get our heads down and get stuff done.

With this in mind I am often asked if there are any quick fixes for improving our Inter-Personal Skills and while most of the time it is a case of developing a medium/long term personal development plan, there is at least one very simple thing you can do that will make a huge difference.

Subject to the size of your organisation, once a day, or perhaps once a week, learn the name of a colleague that you don't know and with whom you don't currently speak. Then use their name when you next see them, as a minimum saying hello, but even better try to enter into a short conversation. It doesn't really matter if it is a bit bland - "What you up to?" / "Did you have a good weekend?" Also try telling them something about yourself - perhaps what you did at the weekend.

Now I know this may seem a bit clunky or even contrived, but I promise you it is so worth it. The person whose name you have learnt now knows you and will feel more comfortable in your presence. Your reputation will grow as someone who is personable. Just as importantly, you will feel a lot better about yourself - what a great thing to do, you just turned a nameless unrecognised individual into a person who means something!

We are often told that an easy way to make ourselves feel good is by doing something for someone else. Using someone's name for the first time does the same thing.

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